14 DAY NO HASSLE RETURN & EXCHANGE POLICY

Last updated: January 6th, 2024

Returns & Exchanges-Seventh House

Returns:

• You can return your product for a full refund within 14 days of delivery or pick up.
• Returns are subject to a returned shipping fee of $100
• There is $50 re-stocking fee on all returns.
• The returned item must be in the as new condition and in the original packing.
• Items will be inspected by our warehouse team upon return to check product condition is as new and in the original packing.
• Returns will be refund to your method of payment within 7 days of the returned item being received at our warehouse, any damages to the product will be deducted from the refund you will be eligible for.

Exchanges:

• You can exchange your product free of charge one time.
• We will deliver your new product and take away the original one with an extra deliver fees of $150
• You must return the original product in the same condition you received it and in the original packing.
• If the new item cost more or less the original item we will refund the difference to your method of payment within 7 days

Refund Payments:

• Refunds will be applied to your original method of payment, if you paid by credit card, cheque or cash you will receive the refund back to the same method of payment used in your original purchase.

Eligibility:

In order to eligible items for return or exchange must be in the same condition you received the item, the item must also be returned in the original packing.

For all Returns and Exchanges please email info@seventh.house with images of your product and any issues or call 833-746-8730 provide your invoice number. A pick up will take place within 7 days.